From manufacturing to mining, utilities to oil and gas, asset-intensive industries are adapting to a new reality marked by the need for cost-effective maintenance, operations, and resilient infrastructure. The focus on asset health management has never been more critical as companies navigate the complexities of climate change and its impact on operations. At the same time, changing market demands and regulations require adaptability and proactivity. Organizations must keep pace while finding ways to boost performance and create a competitive edge, leading many to explore the possibilities in artificial intelligence and machine learning (AI/ML).

Valued at $2.78 billion (USD) in 2022, the global market for AI in asset management is projected to reach $47.58 billion by 2031, expanding at a CAGR of 37.1%. This trend indicates a move towards AI-driven strategies that offer more than incremental improvements. AI has the potential to fundamentally transform asset management, equipping sectors with the tools to secure operations and address emerging challenges proactively.

The Current State of Asset Management

Asset management has traditionally been a game of anticipation and reaction. Companies rely on advanced analytics with little use of AI to inform their maintenance and operational strategies. These tools have been essential for understanding asset performance and providing insights based on historical data to guide decisions about future performance.

However, as industries grapple with the dual challenges of ensuring reliability and managing costs, the limitations of minimal AI integration are becoming increasingly apparent. Traditional data analytics tools are adept at describing what has happened and diagnosing why it happened, but they often fall short in predicting future events or offering proactive solutions. This gap leaves asset-intensive organizations in a reactive stance, addressing issues as they arise rather than preventing them.

This approach can also lead to over-maintenance, unnecessary costs, and potential downtime, as well as under-maintenance, where infrequent servicing leads to unexpected failures and emergency repairs.

The Need for AI-Driven Predictive Analysis in Asset Management

In contrast, AI brings a new dimension to asset management with its predictive and prescriptive capabilities. By tapping into both historical and real-time data, AI systems can detect the subtlest signs of equipment stress, anticipate issues before they escalate, and recommend preemptive measures, providing a sense of reassurance about the system's ability to prevent issues.

This proactive stance, powered by data analytics and AI, enables organizations to go beyond traditional schedule-driven or condition-based maintenance models in favor of a more nuanced, risk and reliability-based approach. Maintenance activities can be informed by the actual state of the asset, factoring in its usage and the environment it operates within. This shift to adaptive maintenance intervals means that interventions are precisely timed to the asset's needs, avoiding the one-size-fits-all approach of the past.

AI's value for asset health management extends beyond predictive maintenance, offering a suite of tools that enhance various facets of asset care:

  • Anomaly Detection: Detect anomalies in equipment behavior or sensor data, indicating potential failures by monitoring real-time data and assessing deviations from normal operations.
  • Health Monitoring: Develop predictive models to monitor asset health, analyzing parameters like temperature and vibration to estimate failure probabilities.
  • Reliability Analysis: Apply techniques for reliability analysis, considering component degradation and environmental conditions to estimate system failure probabilities.
  • Integration with Asset Management Systems: Integrate with asset management systems, providing insights into failure probabilities and improving maintenance scheduling and resource allocation decisions.

AI's predictive capabilities also have significant financial implications. With a more accurate forecast of maintenance needs, organizations can make more informed decisions about their capital and operational expenditures (CapEx and OpEx, respectively). This level of foresight is key to optimizing budgets and ensuring that investments and maintenance efforts are as effective as possible, instilling more confidence about the potential return on investment.

While the above use cases will provide immense benefits, the real potential of AI can be harnessed by tapping into Generative AI (GenAI) capabilities. GenAI is a subset of AI that focuses on creating new content, such as images, text, or videos, based on the data it has been trained on. Advancements in GenAI are extending AI’s capabilities, improving usability, unstructured data analysis, and content generation. All this is paving the way for numerous valuable applications in asset health management, including:

  • Task Instructions: By analyzing past data on asset failures and the corrective actions taken, GenAI or hybrid AI models can create step-by-step instructions (text, image, video) based on asset conditions in real time, improving first-time fix rates and boosting workforce productivity.
  • Work Planning: GenAI models can create work plans based on the parts, tools, and skills requirements for work order backlogs, asset conditions, and reliability objectives.
  • Health and Safety Compliance: GenAI models can generate safety guidelines and lock-out/tag-out procedures based on the site condition and regulatory requirements, thereby minimizing safety incidents and potential fines.
  • Maintenance Standards: Using work order data and asset performance, GenAI models can analyze the efficacy of maintenance procedures and suggest improvements to meet organizational goals and objectives.

These benefits extend across industries. In the utilities sector, AI can help manage distributed energy resources (DERs) like solar panels and wind turbines by predicting energy output and fine-tuning the distribution across the grid. It also strategically manages demand response, anticipating peak usage periods and advising on best aligning energy supply with consumer demand. Similarly, AI can help in healthcare by predicting the lifecycle and maintenance needs of hospital equipment such as ventilators and CT scanners, ensuring they are operational and available when patients need them most. This proactive approach minimizes downtime, extends the lifespan of critical assets, and supports uninterrupted, high-quality patient care.

The Transformation Journey: From Advanced Analytics to AI in Asset Management

The journey from traditional analytics to AI-driven asset management should start with an assessment of current analytics practices and an evaluation of the existing data landscape. Many companies already have some operations in place that can support advanced analytics, but these systems often lack the capability to fully harness the power of their data. Transitioning to AI involves leveraging this existing data infrastructure and enhancing it with AI's advanced computational power to analyze data at a scale and speed suitable for real-time decision-making. However, this transition is not without its challenges, including the need for significant investment in AI technologies and the potential resistance to change from employees who are used to traditional analytics methods.

The steps toward AI integration typically involve a gradual shift, starting with pilot projects that allow organizations to test AI's capabilities and understand its impact on their operations. These initial forays into AI provide valuable insights and help build a case for broader adoption across the asset management spectrum. For example, a utility company might start by applying AI to predict maintenance needs for a specific type of equipment. As the AI system demonstrates its value by reducing downtime and maintenance costs, the company can expand its use to other areas, such as optimizing energy distribution or managing renewable energy sources.

Throughout this journey, organizations must ensure that their data is high-quality and well-managed. AI systems require clean, accurate data to function effectively. Companies must prioritize data governance and integrity to fully realize the benefits of AI. Additionally, integrating AI with existing systems and business processes is essential to creating a cohesive asset management strategy that aligns with organizational goals.

Proactive, Efficient, Adaptive: The AI Advantage in Asset Management

The traditional asset management approach, heavily reliant on analytics with minimal AI support, often leaves companies in a reactive stance, struggling with the inefficiencies of over-maintenance or under-maintenance risks. By integrating AI, companies can start predicting and preventing issues, overcoming the limitations of traditional approaches. This proactive approach boosts operational efficiency and cost-effectiveness and enables companies to adapt to market changes, competition, and regulations quickly. Of all the enterprise AI use cases entering the market, AI for asset management is one of the most attractive and rapid returns on investment.

About the Authors

Shirish Patil
Head of Consulting – Utilities, ECO, and GIS

Shirish has worked in the utilities industry for more than 28 years. He has championed and architected many large transformation engagements across the power, gas, and water sectors globally, including in Australia, the UK, Germany, the US, and the Middle East. As an industry leader for Wipro’s Utilities, ECO, and GIS sectors, Shirish helps clients develop and operationalize digital and operational technologies for business transformation, data monetization, and new business models. 

Ganesh Nayak
Partner, Utilities Consulting

Ganesh is a managing consultant with over 23 years of experience. He is a subject matter expert in enterprise asset and work management, field force management, and geospatial information management, and he leverages this domain expertise to lead consulting engagements with global clients. 

Bhawani Sharma
Consulting Partner, Utilities Consulting

With 25 years of industry experience, Bhawani specializes in enhancing value through strategic asset management and field force management initiatives within the utilities sector. His expertise has guided numerous utilities clients in developing comprehensive IT strategies aimed at transforming their asset management and field service management operations.