With next-gen technology at our doorstep, the right IT infrastructure can help retailers do more. From creating personalized experiences to reach customers in the micro-moments that matter to optimizing your supply chain, the possibilities for ambitious retailers to boost engagement, shorten sales cycles, and inspire brand advocacy are nearly limitless — and the time to start your transformation is now. 

But transformation isn’t simple or easy. 

Our first-of-its-kind “State of IT Infrastructure Report 2020” has you covered. Backed by a global IT Infrastructure survey that polled top executives and decision-makers, this report reveals the main challenges and trends many retailers face today. We’ve taken these findings and combined them with data from our own industry experience to illuminate the path to a unified retail experience. 

Our report shows retailers are focusing on the following digital transformation investments:

• Diversifying channels and gaining predictive insights across the supply chain and customer lifecycle. 
• Reskilling the existing workforce to expand business in a scalable, flexible, authentic and data-driven way. 
• Enabling seamless customer experiences between physical and digital places through interconnected technologies.
  

How is your organization benchmarked against peers? How should your IT Infrastructure look 12 months from now? Will you be able to make these changes while keeping the lights on?

You’ll find these answers and more in our report.