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We're always working for your workforce

After your employees make their device choice, prove to them that they’ve made the right one. With our Mac Technical Support Services backed by AppleCare, our experts will provide you and your people with helpful, always-on, individual attention.

  • Wipro support staff backed by AppleCare Engineers focused on customer satisfaction and user experience1
  • A dedicated account manager for continuity of support 1
  • Video tutorial portal to enhance shared responsibility for support
  • Expedited onsite repair or replacement of a broken device in 27 countries for every employee
  • 24/7 technical support by phone, email, or chat in 32 languages
  • Auto-enrollment in AppleCare for Enterprise through API integrations coming soon

Our self-service, remote, and onsite assistance options guarantee that you and your employees get the kind of help you want. Choose from our selection of seamless support experiences.

  • Onsite
    There with you when you need us
  • Specialist assistance
  • Crisis mode
  • Executive setup and
    personal support
  • In-person repair capabilities
  • Remote
    Get that human touch from a distance
  • Call center answers
  • Specialist assistance
  • Crisis mode
  • Self-Service
    No-contact, on-demand support
  • Access to our robust video portal
Technical Support Services

We've got you covered with AppleCare for Enterprise

  • Wipro services are backed by AppleCare for Enterprise, when your organization subscribes to AppleCare professional coverage.
  • We’re an authorized reseller of AppleCare for Enterprise so Apple’s priority onsite service and 24/7 support are fully integrated with Wipro services.
  • If you or your employees ever need a device repaired, we’re also an Apple Authorized Services Provider (AASP). We’ll assess the damage and complete the needed repairs using genuine Apple parts.
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