Building a
Bold Tomorrow

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Building a
Bold Tomorrow

A tomorrow built on the promise of technology, and the progress of all. Where we can accelerate digital transformation, while transforming the ways we create meaningful impact.

2020 – A Year of
Bold changes

Innovation has always been a focus for Wipro, and 2020 made that focus urgent, more critical. We moved quickly to help our customers, employees, and communities adapt to the pandemic.

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About Wipro

Wipro Limited is a leading global information technology, consulting and business process services company.

We began our business as a vegetable oil manufacturer in 1945 at Amalner, a small town in Western India and thereafter, forayed into soaps and other consumer care products. During the early 1980s, we entered the Indian IT industry by manufacturing and selling mini computers. In the 1990s, we leveraged our hardware R&D design and software development expertise and began offering software services to global clients. In 2013, we demerged the non-IT Diversified Businesses. With a track record of over 30 years in IT Services, we are, today, focused entirely on the global Information Technology business. Wipro is listed on National Stock Exchange and Bombay Stock Exchange in India and New York Stock Exchange in the US.

In December 2020, we completed 75 years of transformation powered by Values, People, Purpose.
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Spirit of Wipro

The Spirit of Wipro is the core of Wipro. These are our Values. It is about who we are. It is our character. It is reflected consistently in all our behavior. The Spirit is deeply rooted in the unchanging essence of Wipro. It also embraces what we must aspire to be. It is the indivisible synthesis of the four values.

Be passionate about clients success
Treat each person with respect
Be global and responsible
Unyielding integrity in everything we do

A year of resilience
and resurgence

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March-April 2020
Wipro’s COVID-19 response

Agile & resilient processes ensured business continuity and employee safety.

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July 2020
Change of guard

Thierry Delaporte assumes office as CEO and Managing Director of Wipro Limited.

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October 2020
Performance

Q1’21 results reflect the resilience, while revenues were down 7.5% sequential CC, net profit remained flat YoY.

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November 2020
Strategic realignment

Unveiling of our new strategy at Wipro’s first ever virtual Analyst Day.

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December 2020
Performance

Announced our largest deal ever in Continental Europe with Metro AG for a potential spend of $1 billion.

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January 2021
Performance

Strong Q3'21 results reflecting robust demand.

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March 2021
Performance

Largest ever acquisition, CAPCO for $1.45 billion.

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Our business model
is set around
our overarching ESG
goals

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Be a trusted partner to our clients

Deliver value to our clients as part of their transformation journey

Unwavering commitment to the society and communities

Accelerate growth

Strengthen clients and partnerships

Lead with business solutions

Build talent @ scale

Simplified operating model

Strategic Market Units (SMUs)

Global Business Lines (GBLs)

Financial capital

Intellectual capital

Human capital

Social and relationship capital

Natural capital

Environmental

Contribute effectively to addressing the Climate Change Challenge: Achieve Net Zero GHG emissions by 2040 with an intermediate target of 55% reduction by 2030 for all the three Scopes 1,2 and 3

People

Maintain and enhance Wipro's workplace diversity and foster a culture of inclusion that protects human dignity and empowers employees: (i) Increase diversity of gender, ethnicity and persons with disability. Increase gender representation in senior leadership levels to 20% by 2025 (ii) Foster a companywide culture of inclusion

Customers and Partners

Strengthen and consolidate our deep engagement across the ‘Digital’ value chain: (i) Integrated value delivery for customers on Digital, AI, Data Analytics and Sustainability (ii) Build capacity in the academic

Communities

Contribute to societal progress and community wellbeing: Work in a focused manner on the dimensions of Education, Ecology and Primary Health Care; Support proximate communities in times of extreme crises

Governance

Build and maintain the highest standards of ESG governance at the board and executive levels: (i) Effective sustainability risk oversight (ii) Strong data privacy protection for stakeholders (iii) Rigorous and fair

Financial Highlights

Revenue IT Services
($ Million)

FY 19
FY 20
FY 21

Operating Cash Flow to
EBITDA (%)

FY 19
FY 20
FY 21

Attrition (%)

FY 19
FY 20
FY 21

IT Services Operating
Margin (%)

FY 19
FY 20
FY 21

Free Cash Flow to Net
Income (%)

FY 19
FY 20
FY 21

Market Capitalization
($ billion)

FY 19
FY 20
FY 21

Net Income to Turnover
(%)

FY 19
FY 20
FY 21

Gross Utilization
(%)

FY 19
FY 20
FY 21

Payout
(%)

FY 19
FY 20
FY 21

Financial performance under IFRS

Revenue ₹ in Million

Year 2020-21
622,425

2019-20

613,401

2018-19

589,060

Profit before Depreciation, Amortization, Interest and Tax ₹ in Million

Year 2020-21
150,709

2019-20

126,592

2018-19

119,384

Profit after Tax ₹ in Million

Year 2020-21
107,946

2019-20

97,218

2018-19

90,031

Net Worth ₹ in Million

Year 2020-21
554,593

2019-20

559,333

2018-19

570,753

Gross Cash ₹ in Million

Year 2020-21
345,500

2019-20

334,134

2018-19

379,245

Earnings per share - Basic in ₹

Year 2020-21
19.11

2019-20

16.67

2018-19

14.99
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Performance
by Capital

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Intellectual Capital

R&D expense (₹ million)

3,942
4,619
3,703*

*majorly due to shift of work to offshore in pandemic

Patents filed cumulatively till date

2,200+
2,300+
2,000+

Patents granted till date

558
741
904
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Social & Relationship Capital

Active customers

1,179
1,140
1,180

Total employees engaged with Wipro Cares

(volunteering or monetary contribution or both)

30,000+
32,000+
25,000+

Community partners

175+
165+
230+*

*Including partners for COVID-19 response

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Natural Capital

Total GHG emission (tons of Co2 eq.)

498,236
559,510
447,683

Water recycled (% of total water consumption)

42
41
32*

Waste sent to landfill (excluding C&D)

3.0%
3.0%
3.9%
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Human Capital

Total employees

175,690
188,270
201,665

Women employees (%)

35.2
35.0
35.7

Nationalities in workforce

125+
130+
130+

Message from the Chairman

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We complete 75 years since incorporation! This fabulous journey would not have been possible but for the tireless efforts of our employees, their dedication and inventiveness. They embody the true spirit of Wipro!

Rishad A Premji, Chairman

Message from the CEO

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Technology is at the core of business transformation, but talent remains the driving force. In the new world of work, Wipro’s commitment is to our clients’ success, and to that of our employees, and the larger community.

Thierry Delaporte, CEO

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Our Capitals

Financial Capital

Our revenue increased by 1.5%. Our IT Services segment revenue increased by 2.0%. The revenue of all SMUs, except for Americas 2, grew during the year with growth led by Europe and APMEA.

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Our Capitals

Intellectual Capital

Intellectual capital is core to Wipro’s strategy. It creates value for the customers and drives sustained growth, differentiation, non-linearity, and profitability for wipro.

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Our Capitals

Social &
Relationship
Capital

We are committed to undertake a stakeholder inclusive governance approach and maintaining strong relationships with our stakeholders through transparent and effective communication.

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Our Capitals

Natural Capital

While the pandemic is putting to test human systems and resilience, we all have to put together intent and action on another epochal crisis staring at us - Climate Change.

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Our Capitals

Human Capital

Cumulative skill, knowledge and diversity of thought of our employees

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Risk Management
Framework

The risk landscape in the current business environment is changing dynamically with the dimensions of Cyber security, Information Security and Business Continuity, Data Privacy and Large Deal Execution figuring prominently in the risk charts for most organizations in our sector

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RMF1

Pandemic and COVID-19

This includes COVID-19 outbreak within the company’s premises, impacting employee safety and well-being.

RMF2

Regulatory Compliance

It covers various federal, state, local and foreign laws relating to various aspects of the business operations and non- compliances can result in substantial fines, sanctions, etc.

RMF3

Business Continuity Risk

This arises out of global disruptions like pandemic, natural disasters, IT outages, cyber security, terror attacks and unrest, power disruptions.

RMF4

Escalation of Information Security, Cyber Security and Technology Risk

On account of increase in surface area of devices

RMF5

Internal Financial Reporting and Control

In response to the COVID-19 pandemic, we initiated our business continuity program in March 2020 and facilitated our employees to work remotely/work from home.

RMF5

Data Privacy Regulations

(such as General Data Protection Regulation in Europe) relating to personal information dealt with both by and on behalf of Wipro increases the risk of non-compliance.

RMF5

Geo-political or Economic Situations

Risk of Protectionism policies impacting the business in that market.

RMF5

Employee work place Environment, Health, Safety and Security Risk is a major focus area

Addressing employee health and safety requirements including both the physical and mental well-being

RMF5

M&A integration

M&A is a key strategy for Wipro. The seamless and successful integration of the new entities into the larger organization is a key focus.

RMF5

Intellectual Property (IP)

Violating or misusing our client's intellectual property rights or for breaches of third-party intellectual property rights or confidential information in connection with services to our clients can lead to reputational and financial risk.

RMF5

Service Delivery and Obligation Management Risk

Risk Management framework is implemented for large value deals to assess solution fitness, credit risks, financial risks, technology risks among other risk factors

RMF5

Talent Risk

Attracting, up-skilling and retaining talent is a key risk.

RMF5

Fraud Risk

This is related to information dealt with both by and on behalf of Wipro and increases the risk of non-compliance.

RMF5

Environmental & Climate Related Risks

See ‘Natural Capital’ section

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