Money 20/20 Conference - Wipro’s Insights in Las Vegas

Wipro at Money 20/20

Join us at the Money 20/20 conference in Las Vegas, NV from October 27-30, 2024.

This year’s event features an exciting lineup of sessions of the latest and greatest of our banking expertise, and we’ll be discussing a variety of trending topics throughout. We’ll delve into how forging deep emotional bonds with clients can foster sustainable growth, how investing in technology protects customers and assets from fraud and financial crimes, and how data and AI-driven innovation, when done responsibly, can lead to exponential growth. In addition, we are hosting several exclusive, invitation-only events and don’t miss out on our exciting innovative collaborations with some of the hottest names in tech! We look forward to exciting connections, conversations, and collaboration at Money 20/20.

Wipro-Hosted Exclusive Experiences

At Wipro, We Speak AI

Suzanne Dann

CEO, Americas

Wipro

Karen Del Vescovo

Corporate Vice President

Microsoft

Mia Huntington

EVP, Point-of-Sale Lending

U.S. Bank

Christine Bourdon

Managing Director, Head of Design & Creative

Designit

Many applied and few were chosen.

We are happy to announce that our panel of industry experts will be speaking on the Money 20/20 stage on Tuesday,
October 29, 2024.

Customer-First Strategies in the Era of AI

In the era of AI, preserving a human touch in banking will be critical. Technology will (and should) increasingly shape financial interactions. At the same time, it's about striking a balance between automation and human touch, leveraging AI to enhance rather than replace human relationships. As they rely more heavily on chatbots and algorithms, banks need to simultaneously prioritize empathy, ethics, and hyper-personalization. Customers need to feel understood and supported. In the right hands, AI can become a tool to shape a fairer banking environment, ensuring equal access for all, including those living with disabilities, underserved communities and so on. In this session, we’ll explore how tailored solutions, empathetic support, and transparent communication can foster trust and loyalty in today’s digital banking landscape.

Tuesday, October 29, 2024, 09:30 am – 10:00 am PST
The Sentient Stage

Thought Leadership

This time, it’s personal

Banks that prioritize their customers forge emotional bonds, foster deep relationships, and drive sustainable growth. By offering financial wellness tools and resources, banks can empower customers to achieve their financial goals, creating a personal connection and a strong sense of trust and loyalty. Wipro's Designit has supported Fortune 500 companies through design research, experience design, service design, product design, and customer segmentation.

Prevent fraud, gain trust

Banks must invest in technology to protect their customers and assets from evolving fraud and financial crimes. These investments, especially in AI, allow banks to build advanced capabilities to respond as these crimes occur while predicting and preparing for future threats. Wipro's investment in domain and technology assists clients in modernizing and customizing vendor platforms. We've helped over 50 banks with AML/fraud and financial strategies.

AI first, human focused

Banks with a clear focus on a robust, data-centric foundation and structured governance mechanisms can navigate the complexities of GenAI effectively, ensuring alignment with regulatory mandates and driving sustainable innovation. Wipro ai360's $1 billion investment helps banks connect AI throughout their organizations, allowing them to establish AI governance so they can focus on their business.