As the world pushes towards a greener future, utilities will play a critical role in this global transformation. The rise of renewable energy is creating a decentralized landscape that demands more innovative, more agile infrastructure. In the past year, many of our utilities clients have grappled with the complexities of integrating renewables while maintaining grid stability, managing vast amounts of real-time data, and fortifying their digital defenses. We see a clear path forward: Utilities must embrace cutting-edge technologies like AI-driven systems, blockchain-enabled energy trading, and robust cybersecurity measures to thrive in this evolving environment. This coming year, the following industry sea-changes should be front-of-mind for every industry leader.

1. Modernized grids to enable renewables at scale

The rise of decentralized energy generation—such as solar farms, wind turbines, and home-based battery systems—has made the grid multidirectional. This shift creates new challenges for grid stability, as these energy sources are intermittent and less predictable. Predicting and optimizing energy flow in a decentralized environment will be increasingly essential as more renewable sources come online.

The IEA predicts renewables will account for 35% of global electricity generation by 2025. Many of our clients have faced challenges managing real-time fluctuations in renewable energy generation, and together, we are making AI-driven grid management systems a top priority. Smart grids, microgrids, and energy storage solutions are becoming crucial for addressing these issues. AI-driven systems can now adjust within seconds to fluctuations in energy output, maintaining grid balance and ensuring reliability.

The widespread deployment of IoT devices and edge digitization also transforms how utilities monitor and manage their operations. We advise many utilities to focus on three IoT priorities: improving IT-OT convergence, integrating IoT with satellite and drone data for better grid monitoring, and investing in systems that support real-time communication between operational technology and IT systems. When combined with Geographic Information Systems (GIS) and AI, IoT sensors also enable the creation of digital twins — virtual replicas of physical assets and processes. These digital twins can reduce downtime, extend asset longevity, and anticipate and address potential disruptions by simulating grid behavior under varying conditions.

 

2. GenAI and machine learning for predictive maintenance and demand forecasting

Over the past year, many utilities have asked for ways to transition from reactive to predictive maintenance. By integrating Generative AI and machine learning, utilities are better equipped to forecast demand and predict equipment failures. Traditionally, maintenance follows a fixed schedule, but today’s AI-powered systems collect real-time data from IoT devices to predict when specific assets will likely fail. This shift to condition-based maintenance significantly reduces costs and ensures that repairs are conducted only when necessary.

Additionally, AI-driven demand forecasting has become more accurate, using historical and real-time inputs to anticipate energy demand. In the coming year, utilities will be presented with new opportunities to leverage GenAI to generate more granular insights into demand patterns and pair AI with satellite and drone data to strengthen remote monitoring and risk detection, such as for grid degradation.

3. Blockchain technology for peer-to-peer energy trading and smart contracts

As part of the broader Web3 movement, blockchain is transforming the way energy is traded, and some utilities have begun experimenting with blockchain for peer-to-peer (P2P) energy trading. For example, in a pilot project for BP Strala in the UK, we leveraged blockchain technology to enable around 100 consumers to trade energy through a decentralized platform, with transactions settled via smart contracts.

By investing in Web3 and blockchain solutions, utilities will be better equipped to automate and verify energy transactions, manage renewable energy certificates, and streamline smart contract automation. Blockchain will ensure transparency and allow prosumers — consumers who also generate electricity — to sell excess energy directly to others. This growing trend is especially promising for utilities looking to decentralize energy markets by empowering prosumers to trade energy directly and reducing transaction costs. Utilities can monetize this change by charging for platform access and specialized value-added services like aggregation, flexibility, and energy advice.

4. EVs and V2G technology reinforcing grid stability

As EV adoption grows, utilities face the dual challenge of supporting a robust charging infrastructure while integrating Vehicle-to-Grid (V2G) technology into their operations. In pilot projects and emerging trials, we’ve seen utilities begin to explore V2G technology, turning electric vehicles into mobile energy storage units that can feed energy back into the grid during high-demand periods. While still in the early stages, V2G holds significant potential as EV adoption grows and two-way metering systems become more mature.

Now is the time for utilities to begin exploring V2G infrastructure and EV aggregation software as part of their future strategy to maximize grid resilience. As V2G technology matures and EV adoption grows, utilities could aggregate numerous EVs to create virtual power plants (VPPs). These VPPs hold the potential to reduce the strain on traditional power plants and enhance grid flexibility, but widespread implementation will depend on further development of two-way metering systems and regulatory support.

5. Cybersecurity to ensure protection of digitized utilities infrastructure

As utilities digitize, cybersecurity has become a top priority for many of our clients. The increasing reliance on software to control grid infrastructure exposes vulnerabilities to cyberattacks. Protecting both IT and OT systems is essential to maintaining operational security. Attacks targeting critical grid infrastructure could lead to widespread outages and severe economic damage.

We recommend utilities invest in fast, reliable, and secure cybersecurity frameworks that safeguard data and ensure compliance. Our strategy typically focuses on three critical areas: implementing strong encryption for data protection, securing networks across IT-OT systems, and conducting regular cybersecurity audits to preempt potential threats. With the growing interconnectivity of grids, cybersecurity must be treated as a foundational priority for the future.

The utilities sector is undergoing a profound transformation, driven by the adoption of advanced technologies such as AI, IoT, blockchain, and electric vehicles. Many of our utilities clients have already begun implementing these technologies, and the coming year will be a critical moment for validating how this next wave of digitalization translates into fundamental operational benefits such as improved grid security and enhanced operational efficiency. The utilities that embrace bold technology-led change will be better equipped to meet the evolving demands of the energy landscape, ensuring reliable, secure, and sustainable energy for all in 2025 and beyond.

About the Authors

Shirish Patil
Head of Consulting – Utilities, ECO, Airports and GIS

Diptarka Sensarma
Enterprise Transformational Leader – ENU