Wipro’s Medical Devices, Pharmaceuticals, and Services

Wipro’s Medical Devices, Pharmaceuticals, and Services (MDPS) brings the top-notch digital operations, driven by our team of domain experts and cutting-edge technology platforms. Our primary objective is to transform the Life Sciences industry by boosting digitization, reducing operating costs, and ultimately enhancing health outcomes, and the quality of life for patients.

We place a strong emphasis on patient-centricity and utilize intelligent automation to propel our services into the future.
Our in-house advanced platform, TaloSafe, is at the forefront
of this transformation. It revolutionizes the Pharmacovigilance
case processing and literature surveillance process, ensuring precise and compliant outputs. TaloSafe sets a new benchmark
in quality and regulatory compliance.

Revolutionizing Life Sciences, Grounded in Patient Centricity.

Key Statistics

9 Million

Articles monitored

4.5 Million

Complaints & ICSR handled

35 Clients

Medical Devices

Leaders in Post Marketing Surveillance with end-to-end services across the value chain of Medical Devices.

Pharmacovigilance and Drug Safety

Global leader in Safety Case Processing and Literature Surveillance.

Clinical & Regulatory

Clinical Data Services and Regulatory Affairs Services.

Med Affairs & Patient Contact Center

High-end Medical Information and Patient Support services.

TaloSafe – AI-led Pharmacovigilance Automation Platform

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24/7 Medical Information Contact Center (MICC) coverage for a leading Pharmaceutical Company

15+ years of partnership, delivering 99.95% quality output with real-time processing improvements and sustained performance growth.

End-to-end multilingual complaint handling and regulatory reporting

The engagement to support post-market surveillance activities led to a 40% reduction in complaint handling operations cost.

News, recognition and partnerships

Positioned as a 'Leader' in Everest Group Life Sciences Operations PEAK Matrix® Assessment 2023

Wipro: Leader in Everest Group MedTech Operations PEAK Matrix 2023

Everest Group presented a detailed assessment of 15 leading service providers featured on the MedTech Operations PEAK Matrix® and Wipro is proud to be named a Leader.

Wipro Expands its Drug Safety Capabilities.

Takes over Regulatory Literature Monitoring Services from Springer Nature.

TaloSafe – AI-led Pharmacovigilance Automation Platform

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