In a rapidly evolving landscape, traditional Pharmacovigilance faces a myriad of challenges, from regulatory complexities to the overwhelming volume of safety data and the pressing need for swift implementation.

Driven by our unwavering commitment to excellence and innovation, Wipro stands as the best-in-class partner for Pharmacovigilance, dedicated to delivering transformative solutions that ensure unparalleled patient safety outcomes.

Our goal is to not only address these existing challenges faced by our life sciences clients but also to anticipate and prevent future issues, offering cutting-edge analytics that help in proactive risk assessment of their drugs. Through our next-generation solutions and AI-driven innovation, we empower our life sciences clients with the agility, efficiency, and resiliency needed to navigate the complexities of Pharmacovigilance, ultimately driving improved outcomes.

With Wipro ai360, our  AI capabilities and expertise are seamlessly integrated to support your business at every step of the way.

What We Do

Wipro offers a full spectrum of PV services which include the following:

Medical Information Contact Center

Serving globally through delivery centers across regions with 24*7 intake for AE/PQC/MI/GI. Strong multi-lingual capabilities, advanced processes enabled by technology - AI based knowledge assist, voice BOTs etc. We handle calls from HCPs, Hospitals patients and channel partners.

Case Processing

Efficient and cost-effective End to End ICSR management for the life sciences industry including cell and gene therapy and cosmetics. Strong QMS coupled with regulatory intelligence ensures delivering quality reports across the globe.

Literature Management

Comprehensive Literature surveillance ranging from designing search strings to annotation, FTA procurement and translation. We support global local literature, ongoing safety, literature for ICSR, aggregate and signal reports governed by stringent KPIs.

Medical Monitoring

Team of experienced physicians engaged in medical triage, review of ICSRs / SAEs / SUSARs, aggregate reports, AoSEs, clinical trial safety data and signal management and provide medical oversight to the overall engagement.

Safety Reporting

With a focus on quality and compliance, our experienced medical writers author various safety reports like ASR, DSUR, PADER, PSUR, PBRER, CAR, clinical overviews, addendums, Integrated Safety Summaries along with supporting regulatory responses.

Safety Surveillance

Our highly experienced team of physicians and HCPs manage specialized surveillance including signal management, authoring and review of RMPs, REMS support and communication with regulatory agencies.

PV Systems Management and Solutions

Comprehensive support for database hosting and maintenance, system integration, migration, and consolidation. We implement gateways, host contact center databases, and offer robust business intelligence and analytics solutions to enhance PV operations.

QPPV Office & Allied Services

Our entire spectrum of QPPV services include QPPV, deputy QPPV, Local Responsible Person for PV who provide oversight to your PV processes, involve in regulatory communications, support SDEA review, dossier submissions (PSMF, RMPs etc.)

Nurturing Success

Pharmacovigilance (PV) and Drug Safety Services
Pharmacovigilance (PV) and Drug Safety Services

Success Stories

Wipro helps leading US based Pharmaceutical Company achieve significant reduction in operational costs and processing timelines

Wipro’s case management solution helped in real time processing of all cases for timely submission to global regulatory authorities.

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Spotlight

Talosafetm –
AI-led Pharmacovigilance
Automation
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