Our global experience in logistics leveraged to your advantage with infinite possibilities
With the emergence of e-commerce and rising digital literacy among the consumers, the global logistics industry has been changing significantly in the recent years. Factors such as rising disposable incomes, dual-income households and constant urbanization have encouraged consumers across both developed and emerging economies to follow upcoming logistics trends.
Wipro has been serving leading logistics companies for over 15 years with our wide-ranging services in domains such as cargo revenue accounting, airfreight, freight forwarding, customer support etc. We successfully partner to help you strategize and stabilize your growth trajectory with our digital first approach and best in class execution.
Wipro partners to dynamically scale business operations to accommodate growth, change management and complexity with Business Operations Support as a Service with reduced cost and fewer resources required. With a global team of more than 5,500 resources working across the travel value chain, our focus is on delivering business value to clients. Our advanced offerings for logistics back office, freight and supply chain operations are designed to cater to the organization’s needs and simplify processes to achieve value driven goals and objectives.
Some of our services include:
Through omni-channel solutions for B2B and B2C customers, Wipro orchestrates voice, chat, emails, web, and social media to provide consistent customer experience. 25000+ resources are providing state-of-art customer care to transportation & logistics clients across the globe.
Our range of services includes:
Wipro’s finance and accounting (F&A), HR, and contract management services minimize costs, improve compliance, and increase business agility. Our advanced service model provides real-time access to operational performance data, and insights for how to improve back-office F&A, HR, and procurement functions. We stay up to date with legislation changes, so our customers stay compliant while focusing on other core functions.
We offer:
A business’s online reputation is important. Our data-driven social media strategies span platforms to strengthen relationships with new and existing customers. They also boost productivity to improve the bottom line.
Our dedicated Trust and Safety team, consisting of fraud experts and backed by deep industry knowledge, defends the digital security of your users, decreasing user churn and building trust in your brand.
We cover:
