Modern tollway operators face a variety of challenges, from operational and technological to financial and competitive. High labor costs, back-office inefficiencies, changing customer expectations, and increased competition from other modes of transportation are just a few of the hurdles tollway operators must navigate today.
An integrated enterprise resource planning (ERP) system can help address these challenges, providing end-to-end visibility and automated processes that streamline the entire business.
Wipro’s Tollway Transportation and Billing Solution leverages Oracle’s CX Cloud, Oracle Customer Care & Billing (CC&B), and Oracle ERP applications, to address tollway authorities’ key challenges. This comprehensive platform encompasses customer portals, commercial, operational back-office functions, and financial systems tailored for tollway and transportation authorities.
By addressing these diverse requirements, Wipro’s Tollway Transportation and Billing Solution enhances productivity through standardized interfaces and automated processes and reporting. For more information, please contact us at oracle.marketing@wipro.com