Comprehensive Application Management with end-to-end services including monitoring, self-heal, portfolio analysis, transition and Business As Usual
Organizations depend on several custom applications and a diverse range of products, other than SAP and Oracle, to run their front and back office processes. The task of monitoring and maintaining this portfolio is driven for clients by ServiceNXTTM, a Wipro framework that includes self-heal, portfolio analysis, transition, continuous improvement and Business As Usual. Among the tools we use for self-healing and predictive analytics is Wipro HOLMESTM, our cognitive process automation engine. With these advanced tools, clients acquire unmatched visibility into their application behavior and gain insights into the impact on business.