Client background:

Client: Multi-national telecommunications conglomerate
Industry type: Telecommunications
Products or services: Mobile communications, broadband, cable television, HDTV
Areas of operations: United States of America, Europe

Challenge

With multiple inventory sources in its business units and supply chain, a major telecommunications company sought to improve inventory traceability across the sales lifecycle. Such an improvement would affect $2 billion worth of products in its distribution and replenishment chain for company-owned and franchise stores across the U.S. 

Solution

The American telecommunications leader engaged Wipro to help improve inventory predictability, optimize inventory management costs, and rapidly onboard franchise business partners to the distribution chain. These steps would improve the company’s agility and empower its ecosystem to better meet customer demands.

Wipro developed an integrated demand and supply planning system to streamline the replenishment planning process. The delivered unified demand and supply planning solution, powered by Oracle Cloud Planning Central, significantly increased the company’s ability to predict order deliveries accurately. With a consolidated and summarized view of inventory, demand, and supply, the enterprise gained the ability to respond quickly to market needs and replenishment requests. It also benefited from harmonized roles and responsibilities for better decision-making across business units. The project was completed, from planning to go-live, in just 4.5 months.

Business Impact

• A 12% improvement in supply chain speed and accuracy
  
• $12 million in expected inventory cost savings per year
• Consistent inventory definitions across 14 different inventory sources covering five different lines of businesses
• Increased inventory visibility, reduced Opex, and faster time to market