Wipro Named as ‘Leader’ in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2022

The Everest Group PEAK Matrix® is a detailed analysis of 26 healthcare payer digital service providers, assessing each organization across dimensions related to capabilities and market success.

“With the healthcare industry evolving, enterprises are leveraging digital services to enable prominent business use cases such as value-based care and population health management and to comply with changing regulations,” said Chunky Satija, Vice President at Everest Group. “Wipro with its strong focus on enhancing its digital play and industry-specific capabilities through acquisitions and partnerships is well positioned to assist enterprises in their digital transformation journeys. Its wide portfolio of offerings across the payer value chain, accompanied by strong execution capabilities has enabled its positioning as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2022.”

 Key strengths for Wipro as called out by Everest Group:

• Wipro enables a good solution mix across the payer value chain, with targeted offerings various LoBs; for instance, the Medicare-in-a-Box solution enables member management, provider management, and encounters submission for Medicare Advantage (MA) plans; the Wipro Enterprise Medicaid as a Service (EMaaS®) solution modernizes core claims administrations for Medicaid organizations.

• Wipro has made strategic investments to enhance its overall digital capabilities and healthcare offerings through acquisition and partnerships; for instance, it acquired Ampion, an Australia-based service provider, to augment its DevOps and quality engineering services. Wipro has partnered with HealthTech organizations such as Innovaccer and ZeOmega to develop end-to-end Value-based Care (VCB) offerings.

• Clients cite client management (especially access to senior leadership) and project delivery as key areas of strength.