In its comprehensive assessment of 27 finance and accounting (FAO) service providers, Everest Group has positioned Wipro as a leader, highlighting Wipro’s digital-first strategy and advanced capabilities in the field.

“Wipro’s continued investments in strengthening its capabilities through third-party partnerships, strategic acquisitions, enhancing its onshore presence, and language-related capabilities has helped maintain its Leader position in Everest Group’s Finance and Accounting Outsourcing (FAO) Services PEAK Matrix® Assessment 2022,” said Vignesh Kannan, Practice Director, Everest Group. “Wipro follows a digital-first strategy, focused on customer experience, leveraging its Enterprise Operations Transformation (EOT) framework to bring together its process harmonization, automation, and advisory capabilities to drive digital transformation for its clients.”

Everest Group has called out the below points as Wipro’s key strengths:

• Wipro follows a digital-first strategy (with focus on customer experience, process harmonization, and hyper automation) by leveraging its strong IT legacy, process/domain expertise, and Enterprise Operations Transformations (EOT) framework to drive digital transformation for clients.
• It leverages a robust suite of digital solutions to serve its clients holistic F&A requirements through proprietary technologies (in both BPS & IT) and frameworks along with third-party partnerships:
  –  It has strengthened its partnership with Celonis and launched Global Celonis Center to further enhance its operations transformation capabilities.
  –  With its acquisition of CAPACO, a global management and technology consultancy, it has strengthened its consulting offerings in the best BFSI space.

• It continues to enhance its onshore presence by expanding delivery locations across US, Germany, and the Netherlands.
  –  It has invested in LILT, a translation and localization startup, to enhance its language capabilities

• It leverages a “One-Wipro” approach for all its BPS and IT engagements, prioritizing clients accounts as opposed to a siloed/vertical/function-specific approach.
  –  Clients frequently highlight Wipro’s relationship management ability, leadership capability, and flexibility as their key strengths.

• Wipro has been investing in the ESG space and has built solutions such as Open Footprint Platform to process data and build emission calculation reports, Smart-i-Connect IOT Solutions to drive energy efficiencies across smart cities/buildings, and Virtuadesk™ a desktop delivery platform to reduce CO2 emissions.
• It has made significant strides in its shared services transformation advisory functions, and also has strong expertise serving organizations in the BFSI, manufacturing, and hi-tech & telecom verticals across end-to-end F&A processes.