| Business Process
Management or BPM is the practice of improving
the efficiency and effectiveness of any organization
by automating the organization's business processes.
BPM is a general term that encompasses a set of
services and tools that provide for explicit process
management through:
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Process modeling:
Discovery and definition of the process (as-is
and to-be) using a UI tool. |
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Process engine: This runs
the process modeled in UI ,allows for management
and co-ordination of the process while also
providing for effecting dynamic change in
the process. |
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Rules engine: It interprets
and executes the business rules , which are
an integral part of any business process. |
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Reporting and analysis
tools: Report on process performance based
on validation against a pre defined set of
metrics. |
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Administration: Effecting
changes in the process depending on the feedback
received from the reporting and analysis tools.
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BPM paves the way for organizations to improve
efficiency while also driving profit and has emerged
as the key enabler for designing and benefiting
from a process centric enterprise.
BPM delivers maximum utility of the existing
IT infrastructure, real time monitoring of a business
activity and a great alignment of IT to the business
needs of the organizations.
Wipro has been delivering BPM solution from the
time when the concept of BPM was itself in a nascent
stage and offers its customers end to end BPM solutions
consisting of:
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