Application Management

With BMC Software Enterprise Applications Management solutions, you can provide the most in-depth performance and availability management for the broadest range of applications, helping you manage what matters to deliver Business Service Management (BSM). Our solutions enable you to improve data accuracy and timeliness ensuring a consistent an optimal user experience. You can manage both real-time and batch updates to accelerate the flow of application data, avoiding downtime and increasing IT staff productivity.

Applications Management Overview
We can help you optimize the performance and availability of the extensive range of applications and application integration tools that run your business – including your enterprise resource planning (ERP) and customer relationship management (CRM) environments.

Through fundamental monitoring and management to more advanced functions like capacity planning, we can help you maintain the level of service you need to satisfy your end users. In the case of your ERP and CRM environments, solution sets from BMC Software help you shorten application implementation time. The sooner you implement management products into your application environment, the faster the return on your investments.

We support: BEA, Documentum, Microsoft Exchange, Oracle Applications, PeopleSoft, SAP, Siebel, webMethods, WebSphere and WebSphere MQ.

Our enterprise-wide solutions can help you:

Increase customer satisfaction

• Optimize business services - Improve performance and availability of the entire application environment
• Speed recovery efforts - Recover quickly from outages and minimize application downtime
• Meet service level agreements (SLAs) - Incorporate service level measurement and reporting to detect and resolve problems before they affect the end user. For example, simulate PeopleSoft and Oracle Applications transactions from selected desktop clients to measure direct end-to-end response times and monitor end-to-end performance

Increase efficiency

• Reduce overall complexity - Provide a single point of control with a common look and feel across disparate platforms
• Unify the enterprise - Manage the interdependencies created when business processes extend beyond the application-specific environment and integrate application processes into the overall process scheduling schemes
• Increase user acceptance - Reduce the skill level required to maintain highly technical applications and environments

Reduce business costs

• Optimize performance at all times - Analyze past and present performance; Use modeling to predict future performance and avoid unnecessary upgrades
• Maximize resources - Ensure higher optimal automation levels for managing business-critical processes
• Support the business demand on resources - Reduce network bottlenecks and transport critical transactions on demand, even during peak usage periods