Customer service in Utilities industry is changing drastically from reactive business processes of Customer Management to the Proactive engagement of the customers.

Recent innovation in smart grid technologies is set to transform the global electricity business by introducing transactional local markets, often referred to as “transactive energy”.

Smart Grid opens up a new genre of a prepaid metering system for the utility, one which is a win-win proposition. Utilities are embarking on Smart Metering deployment strategies; replacing conventional meters with smart AMI meters.

The Power Generation companies world over operate in a complex environment of fluctuating fuel prices and revenues determined through variable tariff determination methods.

Customer service in Utilities industry is changing drastically from reactive business processes of Customer Management to the Proactive engagement of the customers.

Distributed solar has been steadily gaining ground, outside purview of utilities, impacting their revenue and grid balance. Wipro's Cognitive Energy Intelligence platform provides

The Power Generation companies world over operate in a complex environment of fluctuating fuel prices and revenues determined through variable tariff determination methods. The fuel cost is the single largest component of the cost of electricity produced in thermal power plants.

The need for Energy Trading and Risk Management (ETRM) applications has seen immense growth throughout the IT boom. Initially these applications were very rudimentary, handling physical commodity deal capture and limited in terms of lack of mid and back ofce processing capabilities.

Energy and Utility companies rely on their ETRM applications 24x7. With changes in the business, competitive and regulatory environments, ETRM application users have begun to demand, on average, three to six monthly enhancements.