In this report, Everest Group assessed 23 service providers based on their absolute market success and delivery capabilities.

“The healthcare industry is experiencing fundamental changes – including a shift from a volume to value-based care model, the entry of technology players, and the increasing importance of patient centricity. As a result, payers are adopting digital technologies to enhance their operating models and optimize costs, and they are looking for service providers to help navigate challenges such as siloed operations, disconnected information systems, and fragmented member information, to truly focus on breakthrough innovation and value-based care outcomes.” said Nitish Mittal, Vice President, Everest Group. “With its consultative approach, design-thinking led solutions, focus on digital-led transformation and platform-play, Wipro is emerging as a partner of choice for healthcare firms.”