This report analyzes the changing dynamics of the Healthcare payer operations services landscape and assesses 29 service providers across key dimensions.
“For healthcare payers, one of the biggest issues is the lack of an integrated solution approach by third-party partners,” according to Manu Aggarwal, Vice President, Everest Group. “Wipro’s development of a payer-in-the-box solution, leveraging its services/platforms through a partner ecosystem, has helped it offer a unified solution in areas such as member enrollment (through Wipro’s Medicare and ACA platforms) and claims management.”
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